Skip to content
Willkommen im Hilfe-Center
Oder nach Themen suchen
Plan, search and book
How to plan your trip
How to book an activity
Finding the 'best' activities
Pricing and discounts
Customizing an activity
What is included in the activity?
Duration and starting time
Activity restrictions and requirements
Private and public activities
Food and drinks
Booking confirmation, voucher and tickets
Booking confirmation and voucher
Printed and mobile vouchers
Booking confirmation/voucher lost or not received
Ticket activation and validity
Meeting point and pickup
Where can I find my activity's meeting point information?
My activity offers pickup. How can I schedule a pickup?
Where can I find the activity's pickup information?
Change meeting point, pickup or drop-off address
On the day of the activity
I can't find the meeting point. What do I do?
I'm running late to my activity. What do I do?
The driver/guide is not here. What do I do?
Tour souvenirs, photos and lost items
Add participants to a booking
Remove participants from a booking
Add or change participant information
Change language, activity type or add-on
Contacting an activity provider
Writing a review
Cancellation by activity provider
Payment and refunds
Reserve now & pay later
Paying with a gift or promo code
I can't submit my personal details. What do I do?
I can't submit my payment details. What do I do?
Refund not received
Best price guarantee
Buying a gift card
Data and privacy
Unsubscribe from marketing emails
Delete account and all personal data
How does GetYourGuide work?
What does GetYourGuide offer?
Tourveranstalter und -vermittler
können sich an unsere separate
Hilfeseite für Anbieter
Du benötigst weitere Hilfe?